Privacy Policy
Effective: April 2025 · Updated: September 2026
What We Collect
When you place an order, we collect the recipient's mailing address, your payment information (processed by Stripe — we never see your full card number), and optionally your email address for order confirmation.
We also collect standard server logs (IP address, browser type, pages visited) for security and debugging purposes.
We count visits to this site with PostHog analytics: which pages are viewed and which outside links are clicked. It keeps a random ID in a first-party cookie and your browser's local storage so repeat visits are not double-counted. It does not record your name, email, address, payment details or anything you type, and we remove tracking codes and personal details from page addresses before they are sent.
How We Use It
Mailing addresses are used solely to print and mail your postcard via our printing partner (Lob.com). We do not sell, rent, or share addresses with any third party beyond what is necessary to fulfill your order.
Payment data is handled entirely by Stripe. We store only a payment confirmation ID.
Data Retention
Order records (including the postcard front image and recipient address) are retained for 90 days for customer service purposes, then deleted.
Third-Party Services
Stripe — payment processing. See stripe.com/privacy.
Lob.com — print and mail fulfillment. See lob.com/privacy.
Unsplash / Pexels — stock photo APIs used to fetch background photos. No personal data is shared with them.
PostHog — privacy-friendly visit counting (page views and outbound link clicks only). See posthog.com/privacy.
Your Rights
You may request deletion of your order data at any time by emailing misprint@johnmjenkins.art. Note that once a postcard has been submitted to print, the recipient address cannot be recalled from the postal system.